Shipping & Delivery
Pet Guardians offers for your convenience FREE and Flat Rate Shipping. Shipping is FREE when you spend over $150.00 or Flat Rate Shipping costs just:
- $8.00 to any NSW, QLD, VIC and SA postcode
- $13.00 to any WA, TAS and NT postcode.
*All prescription medication only orders under 500gms are EXPRESS POSTED at no extra charge!
Your final shipping cost will be displayed at the time of checkout prior to you processing the payment of your order. Goods sold by Pet Guardians are shipped within Australia only via Australia Post, and the delivery area is only to those areas serviced by Australia Post. We allow 2 working days to despatch your order - however we aim to have most orders shipped within 24 hours of placement, if we receive your order before 11.00 am Mon -Fri (if you require it sooner we can arrange express postage for an additional fee).
For prescription medication orders, please allow up to the 2 days, so please order in advance if you require your pets medication by a certain date. Once your order is despatched you will receive an email with your parcels tracking number.
Below is a guideline for our regular delivery times after despatch.
Shipping time varies from area to area, and can be anywhere up to 7 working days within Australia. In the case where multiple products are ordered together, the order will not be shipped until all the products ordered are available from our warehouse. In circumstances where a particular product will be delayed for a lengthy time, Pet Guardians will endeavour to advise you of the situation promptly and make any arrangements or adjustments necessary.
All non prescription medication orders, default to no signature required on delivery, Australia Post is given the authority to leave in a safe place on premises, if you prefer to have your parcel signed for on delivery please specific this in the delivery instructions section on your order.
Parcels are not insured, however if you would like to insure your parcel please contact Pet Guardians on 07 5608 4119.
Please click the Australia Post calculator link to work out the estimated time of delivery to your postcode.